{"id":5686,"date":"2025-04-28T10:47:30","date_gmt":"2025-04-28T08:47:30","guid":{"rendered":"https:\/\/tchamba.be\/faq\/wie-erhalte-ich-meine-rechnung\/"},"modified":"2025-05-20T12:18:07","modified_gmt":"2025-05-20T10:18:07","slug":"comment-recevoir-ma-facture","status":"publish","type":"faq","link":"https:\/\/tchamba.be\/fr\/faq\/comment-recevoir-ma-facture\/","title":{"rendered":"Comment recevoir ma facture ?"},"content":{"rendered":"<p class=\"\" data-start=\"0\" data-end=\"114\">Lors de la signature de votre contrat, vous avez la possibilit\u00e9 de choisir le mode de r\u00e9ception de votre facture :<\/p>\n<ul>\n<li><strong data-start=\"106\" data-end=\"121\">Par E-Mail :<\/strong><\/li>\n<\/ul>\n<p>Vous recevez votre facture directement dans votre bo\u00eete mail, sans frais suppl\u00e9mentaires.<\/p>\n<p>Si vous ne la voyez pas, pensez \u00e0 v\u00e9rifier votre dossier spam, certains fournisseurs pouvant filtrer nos messages.<\/p>\n<ul>\n<li><strong data-start=\"366\" data-end=\"379\">Par courrier postal :<\/strong><\/li>\n<\/ul>\n<p class=\"\" data-start=\"343\" data-end=\"693\">Vous pouvez \u00e9galement recevoir votre facture par la poste. Ce service co\u00fbte <strong data-start=\"447\" data-end=\"466\">3,50\u202f\u20ac par mois<\/strong>.<\/p>\n<p class=\"\" data-start=\"343\" data-end=\"693\">Veuillez noter que l\u2019envoi postal peut parfois \u00eatre retard\u00e9, ce qui \u00e9chappe \u00e0 notre contr\u00f4le.<\/p>\n<p class=\"\" data-start=\"343\" data-end=\"693\">Si votre facture n\u2019arrive pas durant la premi\u00e8re semaine du mois, cela peut \u00eatre d\u00fb \u00e0 des retards dans la distribution postale.<\/p>\n<p class=\"\" data-start=\"695\" data-end=\"780\"><em data-start=\"695\" data-end=\"780\" data-is-last-node=\"\">Tchamba ne peut \u00eatre tenue responsable des retards caus\u00e9s par les services postaux.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>&#8211;<\/p>\n<p>Sur le m\u00eame sujet<\/p>\n<p>Vous avez une autre question ?<\/p>\n<p>&nbsp;<\/p>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/quels-frais-supplementaires-peuvent-sappliquer-en-cas-de-factures-impayees\/\">Quels frais suppl\u00e9mentaires peuvent s\u2019appliquer en cas de factures impay\u00e9es ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/cid-quest-ce-que-cest-et-ou-le-trouver\/\">CID : Qu\u2019est-ce que c\u2019est et o\u00f9 le trouver ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/ou-puis-je-trouver-mon-numero-de-client\/\">O\u00f9 puis-je trouver mon num\u00e9ro de client ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/comment-mettre-en-place-une-domiciliation\/\">Comment mettre en place une domiciliation ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/quels-frais-peuvent-figurer-sur-ma-facture\/\">Quels frais peuvent figurer sur ma facture ?<\/a><\/h4>\n<div class=\"post-editor\"><\/div>\n<div class=\"post-editor\">\n<div class=\"post-editor\"><\/div>\n<div class=\"post-editor\"><\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"faq-category":[42],"class_list":["post-5686","faq","type-faq","status-publish","hentry","faq-category-factures-paiements"],"acf":[],"_links":{"self":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/faq\/5686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/media?parent=5686"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/faq-category?post=5686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}