{"id":5656,"date":"2025-05-07T15:04:22","date_gmt":"2025-05-07T13:04:22","guid":{"rendered":"https:\/\/tchamba.be\/faq\/welche-kosten-koennen-auf-meiner-rechnung-erscheinen\/"},"modified":"2025-05-20T12:16:29","modified_gmt":"2025-05-20T10:16:29","slug":"quels-frais-peuvent-figurer-sur-ma-facture","status":"publish","type":"faq","link":"https:\/\/tchamba.be\/fr\/faq\/quels-frais-peuvent-figurer-sur-ma-facture\/","title":{"rendered":"Quels frais peuvent figurer sur ma facture ?"},"content":{"rendered":"<p class=\"\" data-start=\"70\" data-end=\"93\"><strong data-start=\"70\" data-end=\"93\">T\u00e9l\u00e9phonie mobile :<\/strong><\/p>\n<ul>\n<li data-start=\"97\" data-end=\"246\"><strong data-start=\"97\" data-end=\"114\">Frais uniques<\/strong> : activation, configuration d\u2019un t\u00e9l\u00e9phone, nouvelle carte SIM (en cas de perte), transfert d\u2019abonnement gratuit, deuxi\u00e8me num\u00e9ro<\/li>\n<li data-start=\"97\" data-end=\"246\"><strong data-start=\"249\" data-end=\"267\">Frais mensuels<\/strong> selon le tarif choisi<\/li>\n<li data-start=\"97\" data-end=\"246\"><strong data-start=\"294\" data-end=\"346\">Appels vers des num\u00e9ros sp\u00e9ciaux ou \u00e0 l\u2019\u00e9tranger<\/strong> (voir la <a href=\"https:\/\/tchamba.be\/wp-content\/uploads\/2024\/10\/Preisliste-010524-FR-mobile.pdf\">liste des tarifs<\/a>)<\/li>\n<\/ul>\n<p class=\"\" data-start=\"294\" data-end=\"440\"><strong data-start=\"294\" data-end=\"307\">Internet:<\/strong><\/p>\n<ul>\n<li data-start=\"393\" data-end=\"413\">Frais d\u2019activation<\/li>\n<li data-start=\"393\" data-end=\"413\">Frais d\u2019installation<\/li>\n<li data-start=\"393\" data-end=\"413\">FRITZ!Box (1 \u20ac ou 99 \u20ac selon le contrat)<\/li>\n<li data-start=\"393\" data-end=\"413\">D\u00e9m\u00e9nagement<\/li>\n<li data-start=\"393\" data-end=\"413\">Frais en cas d\u2019absence lors du rendez-vous avec le technicien<\/li>\n<li data-start=\"393\" data-end=\"413\">R\u00e9p\u00e9teur<\/li>\n<\/ul>\n<p class=\"\" data-start=\"579\" data-end=\"607\"><strong data-start=\"579\" data-end=\"607\">Autres frais possibles :<\/strong><\/p>\n<ul>\n<li data-start=\"611\" data-end=\"633\">Frais administratifs<\/li>\n<li data-start=\"636\" data-end=\"653\">R\u00e9p\u00e9teur FRITZ!<\/li>\n<li data-start=\"656\" data-end=\"675\">Changement de nom<\/li>\n<li data-start=\"678\" data-end=\"715\">Frais de blocage et de r\u00e9activation<\/li>\n<li data-start=\"718\" data-end=\"773\">Modem fibre optique (gratuit pour les nouveaux clients)<\/li>\n<\/ul>\n<p class=\"\" data-start=\"775\" data-end=\"855\">Vous trouverez un aper\u00e7u complet dans le document <strong data-start=\"825\" data-end=\"854\">\u00ab <a href=\"https:\/\/tchamba.be\/wp-content\/uploads\/2024\/10\/Couts-additionnels-300724-FR.pdf\">co\u00fbts suppl\u00e9mentaires<\/a> \u00bb<\/strong>.<\/p>\n<p data-start=\"442\" data-end=\"622\">&#8211;<\/p>\n<p data-start=\"442\" data-end=\"622\">Sur le m\u00eame sujet<\/p>\n<p data-start=\"442\" data-end=\"622\">Vous avez une autre question ?<\/p>\n<div class=\"post-editor\">\n<div class=\"post-editor\">\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/quels-frais-supplementaires-peuvent-sappliquer-en-cas-de-factures-impayees\/\">Quels frais suppl\u00e9mentaires peuvent s\u2019appliquer en cas de factures impay\u00e9es ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/cid-quest-ce-que-cest-et-ou-le-trouver\/\">CID : Qu\u2019est-ce que c\u2019est et o\u00f9 le trouver ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/ou-puis-je-trouver-mon-numero-de-client\/\">O\u00f9 puis-je trouver mon num\u00e9ro de client ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/comment-recevoir-ma-facture\/\">Comment recevoir ma facture ?<\/a><\/h4>\n<h4><a href=\"https:\/\/tchamba.be\/fr\/faq\/comment-mettre-en-place-une-domiciliation\/\">Comment mettre en place une domiciliation ?<\/a><\/h4>\n<div class=\"post-editor\"><\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"faq-category":[42],"class_list":["post-5656","faq","type-faq","status-publish","hentry","faq-category-factures-paiements"],"acf":[],"_links":{"self":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/faq\/5656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/media?parent=5656"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/tchamba.be\/fr\/wp-json\/wp\/v2\/faq-category?post=5656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}